Fast Shipping
Replacement parts over $99 ship free in the U.S. lower 48. Commercial equipment may ship freight with delivery timing reviewed before shipment.
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Warranty Information
How manufacturer warranties work on commercial cleaning equipment purchased from The Cleaning Business.
Returns & Refunds
Eligible stocked items may be returned within 30 days when unused and in original packaging. Return authorization is required before shipping anything back.
See return & refund policyManufacturer Warranty
Commercial equipment is covered by the original manufacturer warranty. Contact us with your order receipt for warranty support and claim guidance.
See warranty informationFinancing Options
Spread the cost with installment plans at checkout on qualifying orders. Eligibility, terms, and APR vary by provider and purchase amount.
View financing optionsManufacturer warranties
Commercial cleaning equipment sold by The Cleaning Business is covered by the original manufacturer's warranty unless otherwise noted on the product page. Warranty terms vary by brand and model — typical coverage includes defects in materials and workmanship for a specified period from the date of purchase.
What's typically covered
- Manufacturing defects in materials and workmanship
- Component failures under normal commercial use
- Parts replacement per manufacturer terms
Warranty coverage generally does not include wear items (brushes, pads, filters, hoses), damage from misuse, improper maintenance, or unauthorized repairs.
How to file a warranty claim
Contact us with your order number, product model, serial number (if applicable), and a description of the issue. We'll coordinate with the manufacturer and help you obtain replacement parts or service authorization.
Keep your proof of purchase — it's required for most warranty claims.
Extended protection
Some products may offer optional extended protection plans at checkout. Terms and coverage are set by the plan provider. Contact us if you'd like help comparing warranty and protection options for a specific machine.
Still have questions?
Our equipment specialists can help with warranty claims, parts compatibility, bulk orders, and equipment selection.